ORDERING TERMS and CONDITIONS (Please Read Carefully)
[panel style=”danger” text_align=”left”] ORDERING FROM THIS CATALOG You do not have to be a member of the RSBG to order from our plant catalog; however, RSBG members receive Member perks, like priority access to the catalog. See “Member Perks” below for more information. Ordering may be done online through our website, or via email, mail, and fax. For instructions on how to order with each method, visit https://rhodygarden.org/shop/order-plantsseeds/.
Customers east of the Mississippi: Many customers requested the option to ship plants via Ground Shipping to destinations east of the Mississippi River, as it’s a more affordable shipping charge, so we have made the decision to offer this option. Please note that Ground Shipping is not recommended for longer hauls, as your plants are more likely to be damaged in transit. If you choose ground shipping, please note that the RSBG is not liable for any damage incurred during shipment. Thank you!
Associate members – If you would like priority allocation and are Member through an RSBG Associate Membership (ex. an ARS chapter), the order must be submitted by the Associate Membership group. Please note that only one order is permitted per group.
[toggle title=”THE PLANTS“]THE PLANTS You may order as many as desired of each selection. All plants are healthy and generally two to four years old in a standard one-gallon container, excluding those with a B following the price ($8.00-B for example). These selections are generally one or two years old from a cutting or seed in a three-inch square pot, six inches deep (a “Band pot”) and priced lower accordingly. Other than the seedlings, our plants are vegetatively propagated from verified species growing in our collection. They are usually 2-4 years old and growing on their own roots unless otherwise indicated. Seedlings cannot be guaranteed to be always correctly named but every effort is made to provide the proper identification. [/toggle] [toggle title=”PAYMENT“]PAYMENT All orders will receive a confirmation of receipt. Online Orders – All online customers are required to pay for their plants and shipping (if applicable) at the time that the order is placed. We accept major credit cards through our secure online store. Paper/Fax/Emailed Orders – Customers are required to provide their credit card information at the time that an order is submitted. Please call our office at 253-838-4646 to provide your credit card information (or include your credit card information on your faxed form). We accept MasterCard and Visa bankcards. Payment information must be provided for your order to be processed. You will not be charged for your order until it is shipped or picked up in person. A receipt will be included with your plants. The invoice will show the plant subtotal, plus shipping and handling charges. For shipments within Washington State, sales tax will be added to the plant subtotal. [/toggle] [toggle title=”GUARANTEE“]GUARANTEE Plants are guaranteed to be in good health when shipped and true to name; however, the authenticity of seedlings from wild collected sources cannot be guaranteed. Packing and shipping may damage tender shoots. We are not responsible for damage in transit. In the event of breakage or loss, please enter claims with the carrier and notify us immediately. If you are not satisfied with your plants for any reason, please email, call, or fax the RSF office WITHIN THREE (3) DAYS OF RECEIVING YOUR ORDER. We want you to be happy with your Rhododendron Species Botanical Garden ordering experience. [/toggle] [toggle title=”MEMBER PERKS“]MEMBER PERKS Members received early access to the catalog and will receive priority allocation over non-Members. Not a member yet? Join online! Associate Members are not eligible for early access to the catalog. The higher the level of membership, the bigger the perk. Members giving $150 or more receive the earliest access to the catalog – a full week before general Members, AND a 10% discount at checkout (coupon code required). Eligible Membership levels:
• Supporting
• Sustaining
• Benefactor[/toggle]
[toggle title=”UNDERSTANDING THE DESCRIPTIONS“]UNDERSTANDING THE DESCRIPTIONS All plants have been propagated and grown at the Rhododendron Species Botanical Garden, either from cuttings, grafts or seed. The format used in the descriptions is as follows: Species Name—in large italic type. Some species names may be followed by “affinity”. This means that this particular accession or seedlot shows an obvious relationship to the species listed, but does not quite fit the type description. Species Description—may include size, flower color, habit, geographic distribution in the wild, etc. Cultural Information—A set of three numbers enclosed within parentheses. The first is the hardiness rating in Fahrenheit degrees. This gives an approximation of the lowest temperature the plant can withstand without substantial damage. (See hardiness note below.) The second number − R1, R2 or R3, is the ease of cultivation rating. This is a system developed here at the RSBG to provide the average gardener with a quick and easy method of selecting the appropriate plant material. R1—easy and reliable using standard methods of cultivation R2—easy if certain specific cultural requirements are met; these are usually given in the general description (“sharp drainage” or “requires shade” for example) R3—can be difficult even for the experienced grower The third number is the approximate height in ten years from a two‐year old plant. This is estimated using the average rate of growth for that particular clone (or species) under typical garden conditions. A Note on Hardiness—Average annual minimum temperature is generally accepted as the key factor in determining the hardiness of a plant, but there are other important factors such as timing of temperature event, moisture levels, age of the specimen, health, exposure, snow cover and soils. Thus, the minimum temperature given for an accession should be used only as a rough guideline to whether it will thrive in a particular location. Many of the minimum temperatures provided are estimations based on data available in the literature (often from Great Britain) and our own observations here at the garden. We would like to be able to provide a more accurate hardiness rating for each species and individual clone. You can help by providing us with any information on cold and/or heat damage and tolerance observed in your climate and under your various growing conditions. Accession (clonal) or seedlot number—this is designated either with the accession number in boldface (for clonally propagated material) — 1964/012 for example; or with a seedlot number in boldface (for seedlings) — 351sd2003 for example. Price—Price per plant, in U.S. dollars. Note that a “B” following the dollar amount indicates a band pot (3‐inch) instead of our standard one‐gallon container. [/toggle] [toggle title=”ICON KEY“]ICON KEY [lightbox link=”https://rhodygarden.org/c19/wp-content/uploads/2015/07/Icon-Key-horizontal.png” thumb=”https://rhodygarden.org/c19/wp-content/uploads/2015/07/Icon-Key-horizontal.png” width=”487″ align=”none” title=”Icon Key-horizontal” frame=”true” icon=”image” caption=””][/toggle] [/panel] [panel style=”danger” text_align=”left”] For all orders, online credit card or a Paypal payment is preferred, however we do offer Mail in/Call in options as shown below. To pay for your order over the phone, please call: 253‐838‐4646 [one_half] Mail Orders: Please mail your order to: RSF P. O. Box 3798 Federal Way, Washington 98063‐3798 USA [/one_half][one_half] Fax Orders: You may also fax your order to: 253‐838‐4686 If you wish to verify receipt, call 253‐838‐4646 or e‐mail atsuko@rhodygarden.org [/one_half] [/panel] NOTE:**Your purchases directly fund the mission of the RSF. In addition to your own selections, don’t forget your neighbors, relatives and friends, our plants make great and unusual gifts. RSF plants also make great door prizes and auction items at American Rhododendron Society and other garden club meetings.